Refund policy

Return & Replacement Policy

At Angel Whispers, all purchases are final sale. Due to the nature of cosmetics and for hygiene and safety reasons, we do not accept returns, refunds, or exchanges.

However, we stand behind the quality of our products. If your order arrives damaged, defective, or incorrect, we’re here to help.

Order Cancellations

Orders may only be canceled within 1 hour of purchase. After this window, your order will begin processing and can no longer be canceled or modified.

If your order is successfully canceled, please note that the transaction has already been completed. As a result, we kindly ask that you allow 3–5 business days for your bank to process and reflect the refund in your account.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our customer care team, at info@angelwhispersbeauty.com within 3 days of delivery. Be sure to include your order number and clear photos of the issue so we can assist you as quickly as possible.

Once reviewed and approved, we will offer either:

• A replacement of the item, or

• Store credit for the value of the affected product

Important Notes

• Requests made after 3 days of delivery may not be eligible for replacement or store credit

• Items must be unused and in their original condition for any resolution to be considered

• We are not responsible for damage caused after delivery or due to improper handling

We appreciate your understanding and support of our small business.